horebet Casino & Sportsbook Data Care

When you sign up for horebet and deposit via DANA or e-wallet, your phone number, ID photo, and bank account details flow through our servers. This page describes what we collect when you use horebet and how we keep that data protected. We process your information transparently, store it securely, and never sell it to third parties.

Our data practices on horebet are built around five principles: necessity, security, transparency, consent, and your right to access. We collect only what we need to verify your identity, process your deposits and withdrawals, and comply with Indonesian law. Your data is encrypted in transit and at rest. We disclose what we do with it in this policy, and we ask for your explicit consent before using your information in new ways.

This policy covers what horebet collects, how we use it, who we share it with, how long we keep it, what rights you have, and how to contact us if you have questions about your data.

What we collect and how we use it on horebet

We at horebet collect information in three categories: account setup, verification, and transaction history. During signup, we collect your email address, password, full legal name, date of birth, and phone number. This information allows us to create your account, send you security alerts, and contact you about your account status.

Once you create a horebet account, we ask you to verify your identity before you can deposit or withdraw. During verification, we collect a photograph of your government-issued ID (passport, KTP, or driver's license) and a selfie. We use these to confirm your identity through automated facial recognition and to prevent fraud and account takeover. Your ID photo and selfie are processed by our verification system, compared against each other, and then stored securely in our database. We retain these documents for the duration of your account plus a retention period required by law.

When you deposit on horebet via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect your bank account information, transaction amount, and transaction timestamp. We use this to confirm your deposit, credit your horebet balance, and maintain your transaction history. Your banking details are encrypted and never displayed in plain text on our website or app.

We also collect gameplay data — which games you play, when you play, how much you wager, and how much you win or lose. This data helps us troubleshoot technical issues, prevent fraud, and maintain accurate account balances. Your gameplay history is stored in your account and you can review it at any time via the Cashier or Account menu.

For withdrawal requests, we collect the withdrawal amount and your preferred payout method. We use this information to process your withdrawal, send it to your bank or e-wallet, and confirm completion to you via email and in-app notification.

Third-party processors on horebet

We at horebet work with third-party service providers to process your data safely. Our payment processors handle your bank account and e-wallet information. Our hosting provider stores our servers. Our email service sends you notifications. Our facial-recognition vendor processes your ID and selfie photos during verification. All of these vendors are contractually bound to protect your data and use it only for the purposes we specify. We do not allow them to use your data for marketing or other purposes.

Your data may be stored on servers located outside Indonesia. While we take care to work with secure providers, you acknowledge that data transfers across borders may occur and that data protection laws may vary by jurisdiction.

Your rights on horebet

We at horebet recognise your right to access, correct, and delete your personal data. You can request a copy of the data we hold about you by contacting our support team. You can ask us to correct inaccurate information. You can request deletion of your account and associated data, subject to our legal obligation to retain certain information (such as KYC documents) for a minimum period.

You also have the right to withdraw consent for certain uses of your data. For example, you can opt out of promotional emails by clicking the unsubscribe link in any email we send.

Cookies and tracking on horebet

We at horebet use cookies to maintain your login session and remember your preferences. Cookies are small text files stored on your device. When you visit horebet, your browser sends these cookies back to us so we can recognise you and customise your experience. You can disable cookies in your browser settings, but this may affect the functionality of the horebet app and website.

Our commitments and contact on horebet

We at horebet undertake to keep your data secure, use it transparently, and respect your rights. We use industry-standard encryption (SSL/TLS) to protect data in transit. We store your data on secure servers with restricted access. We limit employee access to your data to those who need it to do their jobs. We monitor our systems for unauthorised access and intrusion.

On horebet, your data is the foundation of trust. We protect it like we would protect our own.

We at horebet retain your data only as long as necessary. Account data is kept for the duration of your account. Transaction data is kept for at least five years to comply with Indonesian financial reporting rules. ID verification documents are kept for the duration of your account plus two years after account closure. If you close your horebet account, you can request deletion of your personal data, except where we are legally required to retain it.

If you have questions about our privacy practices, want to access your data, or have a concern about how we handle your information, contact our support team through in-app help or email. We will respond to your request within 30 days. Our services are available only where local law permits. This privacy policy may be updated from time to time; we will notify you of material changes via email and in-app notification.